HOTEL H15 LUXURY PALACE - DESTIGO HOTELS, Krakow – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Hotel H15 Luxury Palace offers 70 individually decorated rooms with garden views. Each room includes a flat-screen TV with satellite channels, a minibar, a coffee machine, and a private bathroom with a shower. Pillow menus, bathrobes, and laptop-friendly workspaces are standard. Soundproofed rooms ensure quiet, and some units feature a seating area.
Dining & Cafe
The hotel has an onsite coffee shop and cafe. Breakfast is available, and room service operates 24/7. Nearby dining options include Carmine's Italian Restaurant and local Krakow eateries within a 5-minute walk.
Wellness & Fitness
Guests can use the indoor swimming pool, hot tub, and saunas in the wellness area. The fitness center has Technogym equipment and Peloton bikes. Dry cleaning and laundry services are available.
Location & Transport
The hotel is 200 meters from Krakow's Main Square, one of Europe's largest medieval squares. Nearby landmarks include St. Mary's Basilica and the Krakow Barbican, both a 5-minute walk away. John Paul II International Airport is 10 km from the property. The hotel can arrange airport transfers.
Services & Safety
A 24-hour front desk assists with tour bookings and local recommendations. Safety features include carbon monoxide detectors, fire extinguishers, and a security system. The staff speaks English and Polish. Free in-room WiFi is provided.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
My stay at the hotel was delightful. The rooms were spacious and offered a modern bathroom with a good shower above the bath and underfloor heating. The courtyard view during breakfast added a nice touch. However, the dining was a bit pricey. The service was exceptional, with professional and pleasant staff. The location was excellent, right in the center of the old town, although a bit hard to find with GPS. The facilities were top-notch, especially the beautiful Spa and fitness center.
My stay at the hotel was amazing! The rooms were out of this world, super clean, and comfortable, but a bit on the small side. The service was superb, with helpful and professional staff, though not the friendliest. The location was perfect in Old Town, with everything within walking distance on a quiet street. The dining experience was of high quality, especially for vegan and vegetarian diets. The facilities were top-notch, making my stay even more enjoyable.
I had a wonderful stay at the hotel. The rooms were gorgeous and clean, the staff was friendly and helpful, but the price could be more competitive. The service was simply amazing, making me feel welcomed and well taken care of. The location was excellent, right in the center of the city, despite becoming slippery when wet. The dining experience was delicious with a great choice of food. The facilities were top-notch, especially the beautiful Spa and great fitness center.
